Quality Assurance

• Back-ups are made of all files on our server twice daily using Windows shadow copy
• Back-ups are made of drives both weekly and monthly
• Customer information cannot be archived, collated or analyzed except for the purposes of a specific project
• Hardcopies of personal data stored in notepads must be surrendered to a team leader to be destroyed
• Only employees authorized to work on a project may access data associated with it

Certificates

ISO 20252 market and social research standard is the new international benchmark unifying and superseding pre-existing national standards and establishing a common quality level for market research worldwide.

ISO 9001:2000 is the international standard for Management Systems, establishing requirements on effectiveness and quality.

ISO 27001: 2005 is the international standard for Information Security Management systems.