Exevo
 
  We provide Data Collection solutions using a combination of following services:

Primary Research Data Collection
 

Our extensive experience in Market Research Data Collection coupled with the use of the latest survey technologies enables us to field studies that conform to the highest level of quality. We leverage our offshore-based delivery model to provide our clients with solutions that are both scalable as well as cost-effective.

We conduct various kinds of Market Research studies including:
  • Customer/Employee Satisfaction surveys
  • Needs Assessment surveys
  • Market Assessment surveys
  • Baseline and Trending studies
  • Brand Image and Awareness studies
  • Opinion Polls
  • CLTs & Clinics

Phone Based Data Collection: exëvo utilizes CATI technology to maximize data collection quality and performance. Our studies conform to the highest quality standards including targeted and qualified samples, proven methodologies, monitoring and validation. In addition, our interviewers ensure that globally accepted interviewing practices are followed. The interactive nature of telephone interviewing allows our interviewers to probe for information resulting in valuable qualitative and quantitative data. Specific activities include:
  • Sample Planning and Development
  • Survey Localization and Translation
  • Telephone Data Collection
  • Multi-lingual Support
  • Coding
Web Based Data Collection: As the Internet continues to become ubiquitous, web-based initiatives are becoming an integral part of market research data collection programs. exëvo takes a consultative approach, assisting our clients with each stage of the web-based research process. Specific activities include:
  • Design, implementation and administration of questionnaires
  • Development and hosting of surveys
  • Multi-lingual Surveys
  • Survey Localization and Translation
  • Web Based Reporting
Mail Based Data Collection: This methodology is suitable for reaching hard to contact and mass targets, and can provide a cost savings from traditional data collection methods. Specific activities include:
  • Questionnaire Proofing
  • Survey Localization and Translation
  • Printing and Fulfillment
  • Data Entry
  • Analysis
  • Blended methodologies (combined with phone or web)
Panel Based Data Collection: exëvo also provides panel recruitment and management services. Our careful screening and recruiting coupled with our experienced analysts creates a nurturing environment where the perceptions and opinions of the participants can be fully captured and explored over a period of time. Specific activities include:
  • Recruitment
  • Tracking & Management
  • Managing incentive programs
  • Analysis and Reporting
Face to Face Interviews: In countries like India and China, exëvo conducts face to face interviews. We have an extensive setup for conducting face to face interviews in these two countries, with our teams located at strategic centers to cover the entire nation.
  • The face to face interviews in India are conducted in Pen & Paper module as well as CAPI, while in China they are primarily conducted in PAPI format.
  • We also conduct CLTs, Clinics and Qualitative studies for these two geographies.

Data Entry

 
We provides exclusive and highly accurate data in electronic format from both handwritten and printed formats. With state of the art technology and infrastructure we provide quality data outputs that conform to accuracy level of 99.9%.

  • Survey Data Entry
    For PAPI surveys the data punching, coding of open ended responses and data cleaning is handled by using our defined Punching and QA processes to ensure precision and timeliness of the data outputs. We can adopt both "single entry" as well as "double entry" of the data to ensure accuracy of data. A random check is made on the data thus entered to ensure data accuracy and also violation of validations if any.

    In addition the data outputs from our CATI and web surveys can be provided in the specified formats and customized according to the data map provided by clients.

  • Data Cleaning
    exëvo has an interactive framework and infrastructure for data cleaning services, which helps us in close monitoring and detection of data discrepancies. We ensure that all efforts are taken to fix inaccuracy in the data and any unwanted data is removed at source. The data is cleaned it is checked through a battery of validation processes before sending out the data in the client specified formats such as SPSS, MS excel, MS Access database, ASCII etc.

  • Document Scanning
    exëvo provides document scanning, indexing, archiving and retrieval services for a wide variety of applications. Scanning documents can be a cost effective alternative to the long-term storage of paper. Scanned images once properly indexed can also become an electronic file cabinet accessible via a local area network, intranet or Internet. We can receive physical documents and send back electronic images of the documents via FTP or on a CD.

  • Forms Processing
    Information on a paper form is of little use until it is converted into an electronic format and acted upon. We capture data from all types of handwritten and typed forms accurately, rapidly and cost-effectively. We work with a variety of forms including Insurance claims, subscriptions, and warranty registrations. Regardless of the source - (paper, faxes, scanned images or electronic data streams) we can extract, perfect and export critical information to database, workflow, documents and content management systems.
 
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