exëvo : research. redefined.

We provide Data Collection solutions using a combination of the following services:

Primary Research Data Collection

Our extensive experience in Market Research Data Collection coupled with the use of the latest survey technologies enables us to field studies that exceed the highest level of quality. We leverage our offshore-based delivery model to provide our clients with solutions that are both scalable as well as cost-effective.

We conduct various kinds of Market Research studies including:

Customer/Employee Satisfaction surveys

Needs Assessment surveys

Market Assessment surveys

Baseline and Trending studies

Brand Image and Awareness studies

Opinion Polls

CLTs & Clinics

Phone Based Data Collection: exëvo utilizes CATI technology to maximize data collection quality and performance. Our studies conform to the highest quality standards including targeted and qualified samples, proven methodologies, monitoring and validation. In addition, our interviewers ensure that globally accepted interviewing practices are followed. The interactive nature of telephone interviewing allows our interviewers to probe for information resulting in valuable qualitative and quantitative data. Specific activities include:

Sample Planning and Development
Survey Localization and Translation
Telephone Data Collection
Multi-lingual Support
Coding

Web-based Data Collection: As the internet continues to become ubiquitous, web-based initiatives are becoming an integral part of market research data collection programs. exëvo takes a consultative approach, assisting our clients with each stage of the web-based research process. Specific activities include:

Design, implementation and administration of questionnaires
Development and hosting of surveys
Multi-lingual Surveys
Survey Localization and Translation
Web-Based Reporting

Mail Based Data Collection: This methodology is suitable for reaching hard to contact and mass targets, and can provide a cost savings from traditional data collection methods. Specific activities include:

Questionnaire Proofing
Survey Localization and Translation
Printing and Fulfillment
Data Entry
Analysis
Blended methodologies (combined with phone or web)

Panel Based Data Collection: exëvo also provides panel recruitment and management services. Our careful screening and recruiting coupled with our experienced analysts creates a nurturing environment where the perceptions and opinions of the participants can be fully captured and explored over a period of time. Specific activities include:

Recruitment
Tracking & Management
Managing incentive programs
Analysis and Reporting

Face to Face Interviews: In countries like India and China, exëvo conducts face to face interviews. We have an extensive setup for conducting face to face interviews in these two countries, with our teams located at strategic centers.

The face to face interviews in India are conducted in Pen & Paper module as well as CAPI, while in China they are primarily conducted in PAPI format.
We also conduct CLTs, Clinics and Qualitative studies for these two geographies.

Data Entry

We provide exclusive and highly accurate data in electronic format in both handwritten and printed formats. With state of the art technology and infrastructure, we provide quality data outputs that conform to an accuracy level of 99.9%.

Survey Data Entry
For PAPI surveys the data punching, coding of open ended responses and data cleaning is handled by using our defined punching and QA processes to ensure precision and timeliness of the data outputs. We can adopt both "single entry" as well as "double entry" of the data to ensure accuracy of data. A random check is made on the data being entered to ensure data accuracy and also to avoid any violation of validations.

In addition, the data outputs from our CATI and web surveys can be provided in the specified formats and customized according to the data map provided by the client.
Data Cleaning
exëvo has an interactive framework and infrastructure for data cleaning services, which helps us maintain close monitoring and detection of data discrepancies. We ensure that all efforts are taken to fix inaccuracy in the data and any unwanted data is removed at source. The data is sanitized and then checked for accuracy before being sent out to the client in the requested format, which can include SPSS, MS excel, MS Access database, ASCII, etc.
Document Scanning
exëvo provides document scanning, indexing, archiving and retrieval services for a wide variety of applications. Scanning documents can be a cost effective alternative to the long-term storage of paper. Scanned images once properly indexed can also become an electronic file cabinet accessible via a local area network, intranet or internet. We can receive physical documents and send back electronic images of the documents via FTP or on a CD.
Forms Processing
Information in paper form is of little use until it is converted into an electronic format and acted upon. We capture data from all types of handwritten and typed forms accurately, rapidly and cost-effectively. We work with a variety of forms including insurance claims, subscriptions and warranty registrations. Regardless of the source, be it paper, faxes, scanned images or electronic data streams, we can extract, perfect and export critical information to a database, workflow, documents and content management systems.