Logistics & Transportation
exëvo provides market research solutions to the Logistics & Transportation industry to enhance communications between shippers and customers. As world trade expands, so does the sector’s growth potential. The industry faces challenges to profitability due to falling prices and increasing competition from both incumbents and new entrants.
While developments in the global economy offer enormous growth potential for the logistics industry, it also creates intricate supply chains, higher costs, and tighter regulatory demands.
Our Logistics Practice:
exëvo helps logistics companies integrate acquisitions, create value-added functionality, and reduce maintenance costs of older financial and operating systems while mitigating the risks of unlocking complex legacy systems.
Our Logistics Practice includes:
- Freight Forwarding
- Wholesalers/Distributors
- Third Party Logistics
- Express, Air, and Rail Cargo
Research Approach
We follow a rigorous research approach for every project from initiation to completion. Initial project stages are conducted using secondary research with data derived from this source further validated using primary research methods. We conduct primary research by interview through our CATI and CAWI processes. Our research team closely monitors data quality during critical project stages including internal reviews by project managers and subject or domain-experts. Deliverables are also cross checked using industry specific and proprietary databases.
Client Satisfaction and Customer Research
exëvo specializes in the design, administration and implementation of client satisfaction and customer research studies.
Customer Satisfaction Studies
Surveys target the value chain of specific clients or firms to understand overall customer satisfaction following each transaction. Surveys target customer brand perception.
Win/Loss Studies
A “win/loss” study targets clients seeking to acquire insights from lost customers or opportunities. These studies are also useful in understanding perceptions of current customers.
Market Segment Studies
We also offer surveys which help our clients to better understand market segments based on market size, consumer/client preferences, competitors’ products, and issues related to legislation and regulations.
Company Profiling
This process involves profiling clients on behalf of a customer’s sales team, and may be either detailed or more general depending on their requirements. These profiles will help them focus resources more effectively.
Sales Analytics and Reporting
exëvo provides enhanced analytics and enables companies to acquire greater insights into their sales pipeline by integrating information from sales and financial sources.
Sales Reporting
We provide clients with daily, weekly, monthly, quarterly or annually reports which permit client sales teams to analyze sales trends to increase sales effectiveness.
Sales Person Surveys and Analysis
We conduct surveys and provide competitive intelligence that helps management to gain better understanding of their strengths and weaknesses.
Business Strategy
exëvo helps organizations to develop business strategies. We are able to effectively identify new business opportunities and advise on how organizations should tailor their approach to better service these markets.
Sector Monitoring
We conduct industry studies and help in monitoring client sectors to improve understanding on latest trends, new product developments and pricing, and promotional practices.
Future Market Studies
We help our clients to understand market dynamics and conduct extensive market research to better understand and predict developments concerning pricing, sales, and profitability.
Market Expansion Studies
We study client service offerings and their market performance to understand the potential of new customer segments for current products and also the possibility of market expansion.
Warehousing and Transportation
We also offer warehousing and transportation research services. We provide service solutions to our clients supported by best industry practice, environmental factors and available alternative resources that meet their requirements.
Tracking Regulatory Environment
We study current regulations on tariffs and legislation, monitor ongoing developments and analyze their potential impact on sector businesses.
Warehousing and Transportation Practices
We study warehousing and transportation practices in different countries to determine how they impact the logistics industry. We also survey different companies and identify technologies used or being implemented to prevent fuel theft, container stacking etc.
Identifying Alternative Supply Chains
We also assess best practices and conduct surveys to identify steps taken by a client’s competitors to strengthen their supply chains.